Why Sensing Clues

Wild spaces are under pressure by all sorts of illegal activities, ranging from poaching to illegal trespassing, logging, grazing, charcoaling, mining, waste dumping, and many other threats to nature.

As most nature reserves are simply too extensive, and boots on the ground too few, to continuously guard and monitor the entire area, timely and actionable information about (potential) incidents is of the essence.

Actionable information, also called intelligence, starts with registering and analysing the daily observations of rangers and befriended allies that work in the area. They see and hear many things that can be used to fuel situational understanding. However, many Wildlife Protection Organisations lack the proper tools to collect these observations with ease and to translate them timely into preventive action plans and briefing instructions.

Sensing Clues’ mission is to turn wild spaces into safe havens. We do so by developing and making available the Platform for Wildlife Intelligence, aimed at supporting the collection, analysis, and sharing of actionable information for wildlife protection. The platform is free. You only pay for development and support.

You can checkout here the unique design principles of the Platform for Wildlife Intelligence.

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3-Step Approach

Based on interviews, observations, and decades of experience in the field of environmental protection services and law enforcement, we developed a 3-step approach to strengthen the intelligence position of Wildlife Protection Organisations.

Step 1. Improve collection and sharing of information

Step 2. Strengthen realtime situational understanding

Step 3. Extend virtual presence

The Clues Tracker and Data Collector app helps you to collect and share data easily. That is, to register tracks, offences, recoveries, observations, and ranger responses to any type of event.	The Focus 360 Analytics app helps you to analyse data intuitively. You can use free text search, timelines and time-sliders, geo-boxes, and semantic content filters.	Field sensors can be used as “virtual eyes and ears”. They can perform monitoring tasks for prolonged periods of time, without draining patrol and incident response capacity.
More about Cluey	More about Focus	More about SERVAL

Key characteristics of the Platform for Wildlife Intelligence are:

It is designed for nature conservation and wildlife protection in general and in specific for:
- rangers, tourist guides, pilots,
- analysts and researchers,
- commanders and operations managers.
Data is owned and governed by the Wildlife Protection Organisation
Security and privacy by design
It can process any type of data
It integrates with any system that adheres to open standards
The platform functions online and offline
Costs of software and hosting are 100% sponsored. You only pay for support services provided by our engineers and material experts.

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Support Relations

In line with our mission, we aim at making available the Platform for Wildlife Intelligence to all Wildlife Protection Organisations.

All licence and web-hosting costs are being sponsored by our Solution Partners. Hence, Wildlife Protection Organisations only pay a contribution for additional support services we provide.

To ensure that Wildlife Protection Organisations get the most out the Platform for Wildlife Intelligence, we provide a wide range of support services. As we understand that not all Wildlife Protection Organisations can afford these services, we created three support relations to suite even the smallest of budgets.

If you become a Friend (F) we’ll grant you the right to use all of the facilities of the Platform for Wildlife Intelligence. This includes hosting services, ongoing research, development, and maintenance of the software. Help with user questions are handled through the Wildlife Intelligence Support Forum. As Friend you pay what you can afford. Of course we hope you pay the actual annual cost, which is 1815 euro.
If you become Member (M) we help you with setting up the system, give you access to the file upload-facility, and access to our engineers to handle user questions and provide technical and tactical advise. The annual contribution for Members is 3640 euro.
if you become Partner (P) we can help you to integrate the Platform for Wildlife Intelligence with all the systems that you already have, including local databases, trackers, sensors, on premise support, etc. The annual contribution for becoming a Partner is 4540 euro plus the cost of custom support, such as engineering and training.

Annual contributions apply per Park or Nature Reserve and are excluding possible taxes and VAT.

Below you find the list of services per Support Relation.

	F	M	P
*TECHNICAL SERVICES*
High Available Cloud Service, Unlimited data storage (1)	√	√	√
Benefits of continued Research, Development & Maintenance	√	√	√
Cluey Tracker & Data Collection app for Wildlife Rangers	√	√	√
Focus 360 Analytics app for Command Posts and Analysts (online)	√	√	√
Focus 360 Analytics app for Command Posts and Analyst (offline) (2)			√
Data Upload Service		√	√
Future functions, incl. patrol heatmaps, incident compass, group chat, census forms, risk forecasting, briefing, dossier forming, criminal networks analysis, etc.	√	√	√
*USER SUPPORT*
Wildlife Intelligence Forum Support	√	√	√
Scheduled video-conferences (e.g. Skype, Zoom.us) (1)		√	√
Assistance with configuration and implementation		√	√
Assistance with issues during upgrades		√	√
Assistance with troubleshooting		√	√
Within Week Best-Effort Support via Email or Chat (1)		√	√
Next Business Day Best-Effort Support via Email or Chat (1)			√
Communication with backoffice engineers			√
*CUSTOM ENGINEERING*			√
Setup of custom alerting rules and notification services (2)			√
Creation and placement of geofences) (2)			√
Third party integrations, e.g. trackers, sensors, data sources (2)			√
Custom ontology development (2)			√
Inclusion of custom icons (Cluey) (2)			√
On-premise installation support (2)			√
Sensor blueprints, firmware and algorithms (3)			√
Custom sensor and software development (2)			√
Setup of field networks (SatCom, LoRa and others) (2)			√
Training: product use, analytics, briefing preparation, etc. (2)			√

1 Fair use policy
2 Requires intake and possibly additional Project-Based Services
3 As is and when available

Support does not include:

Support in languages other than English
Support for organizations without Registered User Agreement
Support for the Platform server releases other than the latest official release or the previous major build release.
If a SCCSS API is suspected as the root cause of an issue, sample code able to replicate the issue must be provided.

Are you eligible for free licenses, hosting and sponsored support?

The Platform for Wildlife Intelligence is designed for Wildlife Protection Organisations. If you doubt whether you fit that profile, you can find out HERE all terms and conditions that apply.

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